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CHI2023 Accessibility FAQ

CHI2023 is committed to providing an inclusive environment and we will do our best to accommodate requests for special assistance. This page describes the accessibility features of CHI2023, to help you make an informed decision about whether the conference will be accessible to you. Please contact us if your question is not answered here, or if the conference arrangements as described are not enough to allow you to attend. We will work with you to the best of our ability, to make the conference accessible.

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How do I communicate accessibility needs to CHI2023 organizers?

The Accessibility Chairs for CHI2023 are Benjamin Tannert, Yue Jiang, Claudia Loitsch, Megan Hofmann, whose goal is to ensure the conference is accessible to everyone. When you register for the conference, there will be a registration question labelled “Do you have a disability or special need which requires our awareness?”. In your response, please indicate any accessibility needs such as wheelchair access, sign language interpretation, or a guide. The Accessibility Chairs will follow up with you to clarify your needs. You can contact them directly at any time by emailing accessibility@chi2023.acm.org.

Who do I ask if my question is not answered here?

More information about accessibility at Congress Center Hamburg (CCH) is available on their accessibility information page.

If there is specific accessibility information you would like to see here, or if you wish to discuss any conference accessibility requirements, please contact our Accessibility Chairs, Benjamin Tannert, Yue Jiang, Claudia Loitsch, Megan Hofmann by email: accessibility@chi2023.acm.org, and someone will respond to you shortly.

Will sign language interpretation or captioning be available?

The conference will provide a team of sign language interpreters or captioners if requested by any attendees during the early registration period. Please make your request as early as possible. Our Accessibility Chairs will follow up with you to discuss your needs in more detail. After March 23rd, 2023, the best effort will be made to accommodate requests, but we cannot guarantee that interpreters or captioners will be available.

What are the public transport options for getting to the conference venue?

Arriving by plane: Hamburg has an international airport HAM Hamburg Airport (https://www.airport-hamburg.com)

From the airport it takes about 30-45 minutes to the conference venue CCH via public transport (e.g., with a single ride S-Bahn trip for ca. 3.50 Euros) or taxis (approximately 30-40 Euros).

Further information can be found here: Plane Info.

Arriving by public transit: Hamburg has some major train stations such as Hamburg Central Station, Altona Station, Harburg Station and Dammtor Station. The closest train station is Dammtor Station, which is literally directly next to the conference venue CCH.

Further information can be found here: Train Info.

If you plan to arrive by train, we offer the Deutsche Bahn’s Event Ticket, which allows for long-distance trains powered by 100% renewable energy and, therefore, brings about a sustainable reduction in CO2 emissions from travel to an event.

Further information can be found here: Event Ticket

Arriving by car: While it is possible to arrive by car, we strongly advise against it, since there will be a lot of traffic, as well as only a few expensive parking options. Further information can be found here: Car Info.

Who can I ask about accessibility in Hamburg, Germany?

For information about Hamburg, Germany accessibility, including public transport, go to Accessible Hamburg or contact the city at +49 40 300 51 701 or info@hamburg-tourism.de.

Can a student volunteer assist me during the conference?

Student volunteers will be available to assist attendees with disabilities with navigation, meal service, or other accessibility needs. If you will need volunteer assistance at the conference, please indicate this on your conference registration form.

Attendees who require personal care assistance should bring their own assistant. Personal care assistants do not need to register for the conference. If the assistant will be having food and drink provided by the conference during coffee/tea breaks, lunches, and/or the reception, we ask that these be added into the attendee’s registration at the ‘extra options’ stage of the registration process.

What is the conference space like?

For the overall layout of the venue, please refer to this map of the conference space.

The CCH – Congress Center Hamburg is a convention center without barriers. Its barrier-free architectural design concept was developed jointly with representatives of organizations dedicated to promoting inclusion. The CCH now not only features stair-free access, reduced counter and handrail heights and a floor-integrated guiding system leading from the forecourt all the way to the halls but also high-contrast visual information, high-visibility markings on steps and tactile floor identification panels. Information panels in Braille and tactile profile lettering have been installed in key locations, including elevators, to assist visually impaired and blind persons. This means that anyone with a disability can participate in events at the CCH, no matter what their specific physical challenge may be.

Other features that support accessibility:

  • Conference rooms: inductive hearing systems for good speech intelligibility
  • Main entrances to the CCH: automatic sliding doors
  • Multi-story car park: 24-hour access (access and intermediate doors in parking areas U2 and U1 or to the elevators are triggered by radar sensors) and marked parking spaces for the disabled
  • Access from the car park to the public area: barrier-free accessible via automatic doors
  • Generous spatial arrangements and installations of toilet areas
  • Emergency call for the deaf (A1.1, A1.2, A1.3/ A07/ A12.1, A12.2 and in the glass foyer elevator/ A13/ A14)
  • Ramps: have handrails throughout
  • Stairs: step markings and handrails on both sides

In case of an emergency and call for evacuation, Public safety officers will assist and orient people with disabilities (e.g., blind and visually impaired attendees, people with hearing impairments) to safety.

Please see our other FAQs for more details about wheelchair or power scooter access, provisions for presenters, restrooms, walking and steps, and facilities for assistance animals.

Will the conference be accessible by wheelchair or power scooter?

Yes, the conference will be accessible to wheelchair users. The venue features stair-free access, reduced counter and handrail heights and a floor-integrated guiding system leading from the forecourt all the way to the halls

We have a ramp on to every stage for presenters who use wheelchairs. Poster sessions will have space for a wheelchair to move between the posters.

In case of an emergency and call for evacuation, Public safety officers will assist and orient people with disabilities (e.g., blind and visually impaired attendees, people with hearing impairments) to safety.

For more information about wheelchair accessibility at Congress Center Hamburg (CCH), please contact +49 40 3569 2000.

What are the restroom facilities like?

Attendees will have access to all of the bathrooms in our area of the convention space. All restrooms are accessible.

The paper towel dispensers, flush and sink controls are all on sensors. The toilet paper dispenser and bathroom stall locks are manual.

What are the arrangements for presenters with accessibility needs?

If you are a presenter and need a ramp up to the stage, please let the accessibility team know as soon as possible (before March 23rd) so they can make sure the ramp is in the room for the session. To do this please contact accessibility@chi2023.acm.org

Poster sessions will have space for a wheelchair to move between the posters.

If you would like a student volunteer to operate slides or guide you onto and off the stage, or have other accessibility requests please contact accessibility@chi2023.acm.org.

We do not at this time have a ramp on to the stage. If you are a presenter who uses a wheelchair, please contact us as soon as possible so that we can make arrangements. After the early registration deadline, we cannot guarantee to be able to provide a ramp. Poster sessions will have space for a wheelchair to move between the posters.

If you would like a student volunteer to operate slides or guide you onto and off the stage, or have other accessibility requests please contact Benjamin Tannert, Yue Jiang, Claudia Loitsch, Megan Hofmann at accessibility@chi2023.acm.org by March 23rd, 2023.

Can I bring my guide dog?

Yes! Guide dogs and other service animals are welcome at CHI2023. There will be a relief area with water available. However, they will need to be harnessed, leashed or tethered at all times. Also, there is no space specifically reserved for guide dogs, but the pedestrian park is pet friendly.

Please indicate on your registration form if you anticipate bringing a service animal to the conference. Please indicate on your registration form if you anticipate bringing a service animal to the conference.

Can I attend the conference by robot?

We are sorry, but CHI2023 will not be able to accommodate remote attendance by robot.

How much walking or standing will be needed?

We are still working on our description of the walking demands of the conference.

Please contact Benjamin Tannert, Yue Jiang, Claudia Loitsch, Megan Hofmann at accessibility@chi2023.acm.org as early as possible if you have further questions or special requests.

Will there be an induction loop in the meeting rooms?

The convention center does not have audio induction loops. We will provide a sign language interpretation service for those who need it. Please request it before March 23rd; after that deadline, we will do our best to accommodate but we cannot guarantee we can find an interpretation.

Will speakers and audience members asking questions be using a microphone?

Yes, microphones will be used for all speakers.

Attendees with questions will be requested to use a microphone so that their question is more easily heard.

What food service will be provided?

The conference will provide refreshments and snacks in morning and afternoon breaks during the pre-conference and main conference days. Please note, that lunch is not provided, and attendees are on their own for lunch. There will also be appetizers and refreshments being served at the evening receptions. The schedule and details for the evening receptions are still being finalized, please continue to check the website for updates. If you have special dietary needs, it is very important that you indicate these clearly on your registration form.

Can the conference accommodate special dietary needs?

Yes. Attendees who indicate special dietary requirements on their registration form will be provided with special meals when the conference catering does not accommodate them. If you have a severe allergy please indicate this on your registration form. For more detailed information please contact CHI2023 Local Chairs at localarrangement@chi2023.acm.org.

Will the conference be a smoke-free environment?

The entire conference venue is a no-smoking area.

Will there be loud music, strobe lighting, spotlights, or other strong sensory experiences?

The sensory aspects of the conference have been screened. There will be a photographer on site taking pictures.

Beyond this, we are unaware of events that include loud music, strobe lighting, spotlights, or other strong sensory experiences.

Participants and speakers have been requested not to use flash photography or to wear strong scents.

We are still gathering information on the sensory demands of the offsite events.

Please contact Benjamin Tannert, Yue Jiang, Claudia Loitsch, Megan Hofmann at accessibility@chi2023.acm.org as early as possible if you have further questions or special requests.

Will there be a designated quiet space at the conference?

We hope to be able to provide a quiet space at the conference but are still checking on availability. Please contact us if you are planning to attend the conference and may need such a space.

What if I have a medical emergency or health problem during the conference?

In case of emergency call 112 for an ambulance. We are still checking on the distance to the nearest hospital. If you require non-urgent medical care, please contact Benjamin Tannert, Yue Jiang, Claudia Loitsch, Megan Hofmann at accessibility@chi2023.acm.org or ask any student volunteer. They will provide you with information about local doctors, specialists, chiropractors, etc. For non-resident attendees, buying travel insurance that covers medical expenses is strongly recommended as fees for emergency treatment can be very high.

Table of Contents

ReCHInnecting
Venue
General Planning Information
Getting to Hamburg

Local Chairs

Tanja Döring, Frank Steinicke
localarrangement@chi2023.acm.org